God's Support: create your own bot to support your clients¶
Support clients with your team from Telegram using all messager features.
Features¶
- You perform all actions only in Telegram
User request gets into your channel as a post. Team communication and responses to the user take place in the comments of this post. Working inside the messenger allows you to send photos, videos, audio and video messages.
- Teamwork
Team communicates in the comments.
- Welcome message
— Set the start message of the bot
— Set a welcome text to user when creating the request
— Set a welcome text to your team when receiving the request
- Anonymous or named requests
Request are:
— Anonymous
— indicating the username
— indicating the user's nickname (with ability to go to user profile)
- Managing requests using bot commands
You can close a request, change sending message frequency, ban a user. More about it here
- Multiple response modes
— All comments to the request-post are delivered to the client
— Only replies to the bot messages are delivered to the client
- Telegram-bot
Hide your personal account and communicate with your clients on behalf of the bot
The video below demonstrates the work of the bot.
Creating a bot will take about 10 minutes. There are more about the options for creating a bot and about the pricing policy in the Configurations section.